Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
How long does the fragrance last after application?
Longevity depends on the concentration of the scent. Our Eau de Parfums and concentrated perfume oils are designed to last between 6 to 10 hours, depending on your skin type and environmental factors.
Do you offer international shipping?
Yes, we ship our luxury collections to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products authentic and original?
Absolutely. Every product sold on our official store is 100% authentic, crafted in our own state-of-the-art manufacturing facilities with over seven decades of perfumery expertise.
What is your return policy for beauty products?
Due to hygiene reasons, we only accept returns on unopened and unused products in their original packaging within 14 days of delivery. If you receive a damaged item, please contact our support team immediately.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How should I store my perfumes to maintain their quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.