Returns & Exchanges
At Ajmal, we strive to ensure your fragrance experience is perfect; however, if you are not completely satisfied, we offer a hassle-free return process for unopened and unused products within 14 days of delivery.
Initiate Your Request
Log into your Ajmal account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Authorization.
Pack Securely
Place the unused fragrance in its original luxury packaging and ensure it is safely tucked inside a sturdy shipping box to prevent damage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Quality Check and Refund
Once our olfactory experts inspect the returned item, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing